Returns & Exchanges
At Rouleur, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns on all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back to your training as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Print and Ship
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing